CONTENTS 10 REASONS TO MEET CHOOSE CHICAGO IS HERE TO HELP EXPLORE WHAT’S NEW FESTIVALS & EVENTS CONVENTION FACILITIES INTERNATIONAL AIRPORTS ACCESSIBLE CHICAGO FEATURED PARTNERS TAP INTO CHICAGO’S DIVERSE BUSINESSES RESOURCES ACTIVE TEAM BUILDING IDEAS UNMATCHED PRIVATE DINING IN CHICAGO ICONIC CHICAGO EVENT VENUES GUIDE TO THE McCORMICK PLACE AREA MEET SUSTAINABLY CHICAGO HOTEL COLLECTIONS SEE CHICAGO IN 24 HOURS Hidden Disabilities Sunflower lanyard VISUAL INTERPRETING THROUGH AIRA Passengers who are blind or have low vision can receive assistance with the help of the Aira app, which is free for users inside both airports. The app connects users with a trained visual interpreter, who will provide assistance from information conveyed by surroundings either from a camera view or what is shared on a screen. PASSENGER ASSISTANCE Travelers Aid Chicago at O’Hare and Volunteer Information Services at Midway are both programs that provide resources and information to passengers traveling through the airports. SELF-SERVICE MOBILITY REPAIR STATIONS These stations are available in the baggage claim areas of all terminals PATRICK L. PYSZKA/CITY OF CHICAGO at both O’Hare and Midway. They are located adjacent to the information desks and provide basic tools to assist travelers in adjusting or repairing their mobility devices independently. SERVICE ANIMAL RELIEF AREAS Interior and exterior service animal relief areas (SARAs) are available at both airports for passenger convenience. TSA CARES TSA Cares is a national program offering travelers with disabilities, medical conditions, or other special circumstances the opportunity to receive additional assistance during the security screening process. Travelers can call (855) 787-2227 at least 72 hours prior to travel to request support or complete the request form online at www.tsa.gov/contact-center/form/cares . WAV INFO Wheelchair Accessible Vehicles (WAVs) are available on the lower level just outside baggage claim at every terminal. WAV service is provided through city taxis, as well as Uber WAV and Lyft WAV rideshare options — which, unlike standard rideshare pickups, are available at the lower level of every terminal. Visit flychicago.com to learn more and follow @fly2ohare and @fly2midway for updates and travel tips.
Chicago Meeting Professionals Guide 2026: Page 30
