CONTENTS 10 REASONS TO MEET EXPLORE CHOOSE CHICAGO IS HERE TO HELP WHAT’S NEW CONVENTION FACILITIES FESTIVALS & EVENTS INTERNATIONAL AIRPORTS FEATURED PARTNERS ACCESSIBLE CHICAGO RESOURCES TAP INTO CHICAGO’S DIVERSE BUSINESSES FUN TEAM BUILDING IDEAS DINING IN CHICAGO’S NEIGHBORHOODS ICONIC CHICAGO EVENT VENUES MEET SUSTAINABLY SEE CHICAGO IN 24 HOURS Hidden Disabilities Sunflower lanyard ACCESSIBILITY The CDA is focused on ensuring Chicago’s airports are fully accessible to all passengers. ACCESSIBLE DROP-OFF AREAS Accessible drop-off areas equipped with curb ramps are provided throughout the arrival and departure vehicle loading areas. Restrooms, elevators, signage, restaurants, water fountains, and diaper changing facilities follow ADA Guidelines. CHANGING PLACES FACILITY The Changing Places Facility at O’Hare is a first-of-its-kind amenity providing a restroom, shower, and other ADA features for disabled passengers. It is located in Terminal 2 near security checkpoint 5 (Gate F3). HIDDEN DISABILITIES SUNFLOWER PROGRAM The CDA partnered with the Hidden Disabilities Sunflower program to offer additional support to travelers with invisible disabilities, such as autism, post-traumatic stress disorder (PTSD), and hearing loss. Lanyards, bracelets, hats, PATRICK L. PYSZKA/CITY OF CHICAGO and other sunflower items with a green background and a sunflower enables individuals to discreetly indicate that they have a nonvisible disability and may need additional assistance, understanding, or more time. Sunflower lanyards and basic information cards are available at all information desks at O’Hare and Midway. MOTHER’S ROOMS AND LACTATION PODS Eleven parent-friendly Mamava lactation pods are conveniently located at the airports to augment the Mother’s Rooms already in place. The pods are freestanding spaces intentionally designed with easy-to-clean surfaces and app-enabled access for a comfortable and private option to breastfeed or pump. VISUAL INTERPRETING THROUGH AIRA Passengers who are blind or have low vision can receive assistance with the help of the Aira app, which is free for users inside both airports. The app connects users with a trained visual interpreter, who will provide assistance from information conveyed by surroundings either from a camera view or what is shared on a screen. PASSENGER ASSISTANCE Travelers Aid Chicago at O’Hare and Volunteer Information Services at Midway are both programs that provide resources and information to passengers traveling through the airports. SERVICE ANIMAL RELIEF AREAS Interior and exterior service animal relief areas (SARAs) are available at both airports for passenger convenience. Visit flychicago.com to learn more and follow @fly2ohare and @fly2midway for updates and travel tips.
Chicago Meeting Professionals Guide 2025: Page 30
