CHICAGO O’HARE AND MIDWAY INTERNATIONAL AIRPORTS New Concourse M gates opened in 2022, increasing the number of gates from 21 to 31. Large bright windows offer stunning views, while open seating areas and plentiful charging stations provide comfort and convenience. The terminal expansion brings the total number of security checkpoint lanes to 13 lanes and improves immigration facilities. A complete replacement to the Terminal 5 baggage handling system will also increase efficiency and capacity. Now Boarding: Delta from Terminal 5 In late 2022, Delta Air Lines relocated to the newly renovated Terminal 5 from its existing location in Terminal 2. The move enables Delta Air Lines and its SkyTeam alliance partners to combine their domestic and international flights within the same terminal — making connections seamless. Passengers can experience a new level of comfort at the new Delta Sky Club. At 20,000 square feet, this is the largest premium passenger lounge that Delta offers outside of its hub airports. More Amenities, More Convenience Offering over 300 concessions, O’Hare features outstanding dining options, from iconic Chicago originals to favorite national food franchises. Visitors can also shop boutiques, national brands, and convenience kiosks throughout the four terminals. Amazon’s “Just Walk Out” technology is available at a new Hudson Nonstop in O’Hare’s Terminal 1. By inserting or tapping a credit card, passengers can enter the store, pick up their products, and quickly exit — avoiding checkout lines and traveling quickly on their way. Also new to the concessions lineup: one of the largest and most innovative airport automatic retail programs in the country. Over 80 new vending machines at O’Hare provide low-touch, 24/7 offerings that meet the evolving needs of travelers. Some are stocked with basic snacks, beverages, and travel essentials — while others sell everything from gourmet Sprinkles cupcakes and specialty popcorn, to Kylie® Cosmetics and LEGO®. New Chicago Brands A mix of new food, beverage, and retail spots are making their way to both ends of the modernized Terminal 5. Opening in phases, the announced locations prominently feature both national and Chicago-based brands: East Concourse • Butcher and the Burger • BLVD & Branch • Bar Siena • Six Points Market • Sparrow Coffee • Hampton Social • FarmAir’s Market • Chick-fil-A ADAM ALEXANDER PHOTOGRAPHY West Concourse The Goddess and Grocer at O’Hare Terminal 5 22 choosechicago.com/tools
Chicago Travel Professionals Guide 2023: Page 22
